Security Operations Center (SOC) Monitor. Job in Milton Fifty States-Jobs
Job Description
Company: Securitas
Location: Milton, US
Join Our Team as a Security Operations Center (SOC) Monitor!
At Securitas, we’re dedicated to making the world a safer place.
Securitas is a leading global provider of advanced security solutions, active in 47 countries with a workforce of over 355,000 employees. For over 80 years, we’ve been protecting what matters most, earning the trust of our clients and becoming an employer of choice.
Why Choose Us?
As a SOC Monitor, you will play a vital role in ensuring a safe and secure environment through centralized monitoring and rapid response. Key responsibilities include managing security systems, monitoring alarms and communications, dispatching emergency services, and documenting incidents as they occur.
This role is crucial in maintaining situational awareness and delivering effective security operations. Whether you have prior experience in call centers, dispatch, customer service, or surveillance monitoring, we welcome you to apply. If you lack experience, don’t worry; we offer training to help you kickstart your career in the security field.
Key Responsibilities:
• Alarm Monitoring: Vigilantly monitor security systems to identify and respond to threats.
• Radio & Communication Monitoring: Manage law enforcement and security radio communications for real-time awareness.
• Incident Dispatching: Effectively coordinate and dispatch emergency services or on-site personnel.
• Event Logging & Reporting: Maintain detailed incident logs and prepare professional reports.
• Video Surveillance: Monitor CCTV systems to detect suspicious activity and support investigations.
• System Operations: Conduct remote alarm panel programming and troubleshoot systems when necessary.
• Customer Support: Provide clear, professional communication to clients, employees, and emergency responders.
• Incident Analysis: Review incidents and assist in identifying trends or areas for improvement.
Minimum Qualifications:
• At least 18 years of age.
• High School Diploma or GED (or willingness to obtain within six months).
• Legal authorization to work in the United States.
• Reliable communication and transportation.
• Ability to read, write, and speak English effectively.
• Successful completion of pre-employment screening (background check and drug test).
Preferred Experience:
• Experience in call center, dispatch, or monitoring environments.
• Previous work in a Security Operations Center (SOC).
• Familiarity with CCTV, alarm systems, or dispatch software.
Core Competencies:
• Strong attention to detail and heightened situational awareness.
• Ability to multitask in a fast-paced, high-pressure setting.
• Outstanding verbal and written communication skills.
• Effective problem-solving and decision-making capabilities.
• Composure and professionalism during emergencies.
• A team-oriented mindset with adaptability to changing situations.
Working Conditions:
• Primarily seated in a centralized control room environment.
• Extended periods of computer and system monitoring.
• Fast-paced environment that requires quick decision making.
• May require evenings, weekends, holidays, or overtime.
• Regular interactions with clients, employees, and emergency responders.
Why Join Securitas?
• Easy online application process.
• Convenient virtual interviews.
• Weekly pay options.
• * Comprehensive benefits package.
• Flexible scheduling available.
Equal Opportunity Employer:
Securitas Security Services is proud to be an Equal Opportunity Employer. We embrace diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
Be Part of a Safer World. Apply Today!
Source: Fifty States-Jobs
