Deputy Head of Security

Job Description

Company: M.Tech Products Pte Ltd

Location: SG

Job Description:

•

• Handle Maintenance and Support related matters

• Identify & resolve gaps within Post-Sales Resources to ensure day to day Post-Sales operations are not affected

• Providing point of contact for support/project escalation relating to assigned product coverage

• Constantly working with product team leads on building the team capabilities and well equipped with skills on delivery of services

• Ensure projects are consistently follow up by project owners and push towards closure

• Exploring ways on optimizing implementation duration

• Ensure Calendar updates and Eworkorders process are in place

• Working closely with Pre-sales on incoming service delivery based on team capabilities.

• Work with Technical Lead on setting roles, responsibilities and monitor achievements of individual team members

• Point of contact for all Post-Sales relatedmatters on assigned product coverage

Requirements:

• Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field

• At least 5 – 7 years relevant experience in IT industry

• Able to work independently as well as in a team environment

• Excellent interpersonal and communication skills

Source: Jobstreet