Consumer Identity & Access Management (CIAM) Engineer I

Job Description

Company: Texas Health Resources

Location: Arlington, US

CIAM Engineer I – Consumer Salesforce

Work location: Texas Health Resources, Remote – Must reside in Texas or be willing to relocate. Required to attend in person meetings at corporate office in Arlington.

Work hours: Full Time Days Monday through Friday 8:00am – 5:00pm for 40 hours per week.

Consumer Salesforce highlights:
• Innovative, collaborative, and fast-paced environment
• Opportunities to learn and advance in roles
• Supportive and transparent leadership
• Work from home life balance
• Inclusive and supportive team attitude

Here’s What You Need

Education
• Bachelor’s Degree Computer Science, Information Technology, Business Administration, or related field of study 4 Years Relevant work experience in lieu of a degree (Required)

Experience
• 2 Years Major application experience in a large-scale user and/or healthcare environment (Preferred) and
• 1 Year Identity and Access Management technologies (Preferred)

What You Will Do

Operational support and delivery
• Accountable to ensure implementations are properly promoted to production environment.
• Accountable for the upgrades and processes to ensure high reliability implementation of such upgrades.
• Accountable to comply with all THR Security tasks for the platform.
• Accountable to prioritize all work appropriately to maintain operational effectiveness and efficiency.
• Be available as needed, to support after-hours incidents, problems, outages, etc. that affect the CIAM platform.
• Responsible for other applications as assigned.
• Integration testing for development and releases.

Daily activities
• Provides overall CIAM technical Administrator expertise and managing various CIAM environments.
• Collaborating with the stakeholders, Administrators, Engineers, and Architects.
• Develops data integration, migration, and deployment strategies.
• Participates in Proof of Concepts and technical solutioning.
• Maintains accountability for technical functionality.
• Collaborates with other ITS technical leaders and provides technical and administrative guidance for various existing and planned CIAM applications and service delivery including platforms, middleware, 3rd party services, and databases.
• Provides overall systems Administrator expertise to relate to and build upon existing environments.
• Supports product lifecycle from business discussions through test/deploy as it relates to requirement refinement and technical design of business needs.
• Conducts defect and root cause analysis.
• Proactively identifies, addresses, and escalates (if needed) when solutions are overly- complex or will compromise supportability and scalability.
• Defines metrics and reports on performance indicators and risk factors of our CIAM Platform
• Ensures compliance with privacy policies, security audits, and certifications and enforces these controls.
• Develops code to support ongoing continuous service delivery.
• Assists in developing CIAM testing strategies related to the technical components.

Planning and Administrative Skills
• Participates in a fast-paced agile scrum team.
• Participates in the evolution of team best practices, standards and policies.
• Works largely self-directed, with only guidance from leadership.
• Responds to customer issues in a timely manner.
• Assists in the installation of release plans, as needed.
• Assists in communications with customers, project team and vendors in a timely manner and escalates issues and risks independently.
• Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload issues in a timely manner.
• Provides timely and accurate status reports.
• Enters work time appropriately and on time into the ITS application systems.

Additional perks of being a Texas Health CIAM Engineer
• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Source: Ladders