Cyber SOC Operations Manager

Job Description

Company: TEKsystems

Location: GB

Job Title: Cybersecurity Operations Manager Job Description We are seeking an experienced Cybersecurity Operations Manager to provide interim leadership and operational stability for a global cybersecurity operations capability based in Mexico City.

This contractor role will ensure continuity of service while supporting the recruitment, onboarding, and transition to a permanent hire. The successful candidate will lead site operations, maintain high-performance service delivery, and enable a seamless handover.

Responsibilities

• Provide operational leadership and stability for the Cybersecurity Operations function during the interim period.

• Support the end-to-end recruitment process for the permanent Cybersecurity Operations Manager, including role definition and refinement, interview panel participation, and candidate assessment input.

• Develop and maintain a structured transition plan, including documentation and operating rhythms, stakeholder transfer and handover activities.

• Coach and enable local leadership to reduce dependency on key individuals.

• Lead and manage a team of 40–50 cybersecurity professionals, delivering global cyber defence services.

• Ensure seamless collaboration with global counterparts to maintain 24/7/365 operational coverage within a follow-the-sun model.

• Oversee the detection, management, and response to cybersecurity and information security incidents during active operational hours.

• Manage end-of-shift handovers to ensure continuity between global sites.

• Drive efficiency and effectiveness across all cybersecurity operations service lines, including monitoring & threat detection, incident management & response, information protection & response, sustainable operations, and cyber intelligence & threat analysis.

• Maintain an up-to-date, intelligence-led understanding of the threat landscape to anticipate risks and enable proactive response strategies.

• Collaborate with engineering and technology teams to ensure supporting platforms remain fit for purpose.

• Identify opportunities to automate and orchestrate processes to improve operational efficiency.

• Reduce false positives/negatives by optimizing workflows and detection capabilities.

• Lead the development and continuous improvement of monitoring use cases, alerting strategies, and incident response playbooks.

• Partner with internal cybersecurity, technology, and business stakeholders to deliver effective security operations.

• Communicate clearly across technical and non-technical audiences, aligning global strategy with local execution.

• Build strong cross-functional relationships to enhance security posture and operational resilience.

• Champion a culture of continuous improvement and accountability, identifying and addressing gaps in people, process, and technology.

• Foster an environment of learning, development, and technical excellence.

• Participate in leadership forums, representing operational teams and contributing to strategic decision-making.

• Develop and deliver meaningful, data-driven Management Information (MI) to support decision-making.

• Ensure alignment with risk management frameworks and maintain transparency across stakeholders.

• Drive performance through clear metrics, reporting, and operational insights.

• Support the ongoing development and maturity of global cybersecurity operations capabilities.

• Drive operational strategy, change initiatives, and continuous improvement efforts.

• Deliver sustainable business outcomes aligned with organisational security objectives.

• Promote innovation and forward-thinking practices to address evolving cybersecurity threats.

Essential Skills

• Proven experience managing large-scale cybersecurity operations teams (40–50 FTE).

• Strong expertise in Security operations (SOC), incident detection and response, and threat intelligence and analysis.

• experience operating within global, 24/7 service delivery models.

• Demonstrated ability to lead operational transformation, automation, and process improvement initiatives.

• Strong stakeholder management and communication skills across technical and business audiences.

• Strategic thinker with the ability to operate effectively under pressure.

This role will require travel to Mexico for 90 days at a time for the duration of the 12 month contract
Expenses will be covered
An ability to speak Spanish will be advantageous for this role
Location

Sheffield, UK
Rate/Salary

500.00 – 550.00 GBP Daily
Trading as TEKsystems.

Allegis Group

Limited, Maxis 2, Western Road, Bracknell,

Source: BeBee