Security Operations Center; SOC Manager

Job Description

Company: DeKalb Health

Location: New Albany, US

Position: Security Operations Center (SOC) Manager
• Location:

Main, New Albany, OH 43054, United States
• Job Category:
Security Operations, Security Management, Operations Management
• Industry: Security, Security Services, Risk & Compliance Services
• Required Degree:
High school
• Manage Others:
Yes
Overview

M1 Global is seeking a Security Operations Center (SOC) Manager to lead and oversee multiple SOC teams, ensuring security remains a cornerstone of operations. This role involves managing a team of SOC Analysts and Supervisors, providing direct operational oversight of SOC services within a defined metropolitan or localized geographic area.
Key Responsibilities
• Expand service oversight & resource allocation: ensures timely and accurate incident reporting and coordinates SOC resource allocation to support local security needs and optimize field resource distribution.
• Field support & service coordination: delivers immediate SOC-based support to on-site security teams by relaying crucial information, managing local incident communication, and coordinating emergency drill management.
• Local incident service management: manages the escalation of multi-area incidents to the appropriate regional service level and coordination of SOC support for local incident investigations.
• Specialized SOC services: provides specialized services tailored to the local area, including virtual escorts, restricted camera access tours, and concierge-level security support.
• Team leadership and development: leads, mentors, and develops a team of SOC supervisors, analysts, and support staff, including performance evaluations, training programs, and career progression planning. Fosters a collaborative environment that promotes knowledge sharing and skill enhancement in areas like threat intelligence and incident response.
• Threat intelligence and risk assessment: manages the collection, analysis, and dissemination of threat intelligence to inform SOC activities. Conducts enterprise-wide risk assessments, identifies vulnerabilities in security assets, and recommends strategic hardening measures.
• Crisis and business continuity leadership: provides executive-level support during major crisis events, including activating business continuity plans, disseminating organization-wide preparedness alerts, and overseeing restoration of critical operations. Collaborates with senior leadership to minimize downtime and mitigate impacts.
• Performance metrics and reporting: monitors key performance indicators (KPIs) such as Time to Acknowledge, Time to Escalate, and reporting accuracy to monitor SOC effectiveness and report insights to executives. Drives continuous improvement through data-driven decisions and process optimizations.
Required Qualifications
• Bachelor’s degree in security management, criminal justice, information technology, or a related field (or equivalent experience preferred).
• 7+ years of SOC experience, with at least 3 years in a supervisory or managerial role within a SOC environment.
• Strong leadership skills with experience managing diverse teams in high‑pressure, 24/7 operations.
• Excellent analytical, communication, and problem‑solving abilities, with a strategic mindset for risk management.
• Knowledge of regulatory frameworks and ability to navigate complex compliance landscapes.
Benefits
• Competitive salary commensurate with experience.
• Comprehensive medical, dental, and vision insurance.
• Generous paid time off and holidays.
• 401(k) with company match.
• Ongoing training, leadership development, and career advancement opportunities.
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Source: Learn4Good