Vice President of Privileged Access Management Engineering
Job Description
Company: Synchrony Financial
Location: West Chester Township, US
Role Summary/Purpose:
We are seeking a talented and experienced PAM Engineer with a strong background in Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP). This pivotal role focuses on managing and improving our privileged access management infrastructure. You will be responsible for the installation, configuration, and upkeep of PAM platforms, as well as integrating various IT systems—including databases, ServiceNow, and network devices—with the PAM vault while ensuring secure credential management processes.
The ideal candidate will not only excel in technical skills but also provide leadership, strategic insights, and guidance across the PAM program. As a technical leader, you will support-mentor engineers, influence the direction of the PAM roadmap, drive standardization and automation efforts, and collaborate with stakeholders to align PAM capabilities with enterprise security and business objectives.
Essential Responsibilities:
Engineering & Operations
• Successfully install, configure, and maintain Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP).
• Integrate diverse IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow.
• Manage the secure vaulting and rotation of privileged credentials across integrated platforms.
• Utilize out-of-the-box PAM integrations and customize solutions to meet unique business requirements.
• Troubleshoot PAM system issues, conduct root cause analysis, and apply timely resolutions.
• Oversee Firewall requests associated with PAM system connectivity and operability.
• Collaborate closely with network, security, and application teams to ensure smooth PAM integration and compliance.
• Provide on-call support for PAM system availability, addressing incidents and outages with urgency.
• Monitor PAM system health, apply necessary patches and upgrades, and enhance performance.
• Document system configurations, integrations, procedures, and resolutions of incidents.
Technical Leadership, Strategic Vision & Guidance
• Act as a technical leader for PAM engineering, offering strategic guidance, oversight, and expertise to engineers working with Delinea platforms and integrations.
• Partner with security leadership and stakeholders to support the PAM strategic vision, enhance roadmap planning, and prioritize improvements aligned with enterprise risk reduction and business goals.
• Lead the design and evaluation of intricate PAM solutions, including architecture decisions, standards, and integration methods across infrastructure and applications.
• Facilitate standardization and operational maturity in processes such as onboarding, credential rotation, policy conventions, and compliance readiness.
• Identify automation and self-service opportunities to speed up onboarding, minimize manual effort, and improve reliability, including workflow integrations with ServiceNow and scripting.
• Lead or assist in significant initiatives like platform upgrades, migrations, new capability rollouts, and resilience enhancements.
• Provide mentorship through code/config reviews, troubleshooting support, knowledge sharing, and development of operational runbooks.
• Oversee key operational outcomes, including SLA/SLO performance, incident reduction, root cause remediation, and management of the continuous improvement backlog.
• Ensure PAM implementations adhere to security and compliance requirements, meeting policies and audit readiness.
• Perform additional duties or special projects as necessary.
Qualifications/Requirements:
• Preferred Bachelor’s degree in Information Technology, Cybersecurity, or a related field; equivalent experience of 8 years may also be considered.
• 6+ years in cybersecurity with expertise in Identity & Access Management (IAM) and security controls, focusing on Privileged Access Management (PAM), SSO, MFA, CIAM, RBAC, or directory governance.
• Demonstrated experience with Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP).
• Hands-on experience integrating diverse solutions such as databases and ServiceNow with PAM vaults.
• Strong understanding of privileged credential lifecycle management and security best practices.
• Proven ability to deliver technical leadership by guiding designs, mentoring engineers, setting standards, and influencing decisions.
• Experience driving or supporting roadmap planning, cross-team prioritization, and executing complex technical projects.
• Familiarity with both out-of-the-box PAM integrations and customization capabilities.
• Experienced in managing Firewall requests and working in collaboration with infrastructure teams.
• Skilled in scripting and coding: PowerShell (primary), SQL (basic to intermediate), and Linux/Bash for administrative tasks and automation.
• Willingness and availability to participate in on-call rotations for after-hours support as needed.
• Excellent problem-solving, troubleshooting, and communication skills are crucial.
• Proficient in collaborating effectively with various technical teams and stakeholders.
• Willingness to travel for business as necessary.
Grade/Level: 12
The salary range for this position is 135,000.00 – 230,000.00 USD Annually, eligible for an annual bonus based on individual and company performance.
Your actual compensation will be determined based on your work experience, skill level, and knowledge.
Salaries are adjusted according to market in California, New York Metro, and Seattle.
Work Flexibility:
We offer a flexible working environment allowing you to choose to work from home near one of our hubs or in one of our offices. You may be required to travel to your nearest hub for important in-person engagement activities such as regular meetings, training, and cultural events.
Eligibility Requirements:
• You must be at least 18 years old.
• A high school diploma or equivalent is required.
• You must agree to a drug test and background investigation as part of the onboarding process.
• You must be able to meet the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires at levels 4-7 must have 9 months of continuous service before applying for other roles, and must have 6 months in position for future non-exempt roles. Employees at level 8 or higher must have at least 18 months in position. All internal candidates must meet performance expectations and obtain managerial approval to apply.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Commitment to Inclusion:
Joining us means being part of an inclusive culture that values your skills, experience, and voice. Together, we are building a future where everyone belongs and can connect authentically. Over 50% of our workforce engages in Employee Resource Groups (ERGs), creating a space for community and growth.
This commitment starts when you apply for a role with us. We ensure that all qualified applicants receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We take pride in our award-winning culture.
Reasonable Accommodation Notice:
• Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please inform us if you need assistance in applying for a job or performing your work duties.
• Examples of reasonable accommodations include changes to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or utilizing specialized equipment.
Job Family Group:
Information Technology
Source: FOX8 Jobs
