Security Operations Center

Job Description

Company: Securitas Security Services USA, Inc.

Location: US

Securitas Security Services USA Inc.

JOB SPECS:

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Job Title: Security Operations Center

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Wage: $21/hr

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Location: Cambridge, MA

OVERVIEW:

Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.

Job Requirements:

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Alarm Management: Monitoring and dispatching security for alarms

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Handling access requests and ensuring all procedures are properly followed

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Providing excellent customer service via phone and email

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Dispatching first responders and/or HAZMAT teams to incidents

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Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments

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Real time monitoring of client ground shipments in the US

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Sending out Event notifications to department management

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Creating Security Briefings for high level events

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Assisting with security investigations as required/completing incident report

ENHANCED BENEFITS

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Competitive Wages

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Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)

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401k with Employer Matching

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Paid Life Insurance

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Paid Time Off

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Paid Uniforms

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Paid Training Upon Hire and Throughout Career

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Sons and Daughters Scholarship Program

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Specialized Programs for Continued Education for Security Officers

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Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness

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Employee Assistance Programs (EAP)

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Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

MINIMUM QUALIFICATIONS (Additional qualifications may be specified and receive preference, depending upon the nature of the position.)

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At least 18 years of age

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Reliable means of communication and transportation

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Legal right to work in the United States

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Ability to effectively speak, read and write English

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High school diploma or G.E.D.

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Willingness to participate in the company’s stringent pre-employment screening process

Securitas is an Equal Opportunity Employer (EOE) – M/F/Vet/Disabilities

#MetroBoston

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients’ assets and people. Our core values – Integrity, Vigilance and Helpfulness – are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

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Retirement plan

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Employer-provided medical and dental coverage

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Company-paid life insurance

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Voluntary life and disability insurance

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Employee assistance plan

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Securitas Saves discount program

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Paid holidays

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Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Source: Jobrapido